This was my first experience with AAMCO on Hillcrest (Mobile, AL). It was a great one!! My car began to malfunction unexpectedly. I went to the lobby, talked to Ann. She was polite and acknowledged me when I walked in the door. She was super busy but worked me in while multitasking. I left and waited for a phone call from someone with the status of my car. William called and told me everything that was wrong with my car, told me my options, gave me finance options, and patiently waited while I took a few hours to figure out how I was going to pay for my car. William worked with me to get a price I could afford so I could pay and get my car back that day! When I got back to the shop to get my car, Tommy showed me the damage that had occurred and gave me tips about how to identify issues in the future. They were all professional, candid, and quick. I plan to revisit for future services!
I could write a book on how great of an experience this place was. From the moment I arrived, Ann and William were some of the friendliest and most professional people I had ever worked with. They both were prepared with exactly what I wanted done to my vehicle. The service was prompt and fast. Tommie, who worked on my vehicle, showed me every issue I was having and provided me with solutions. He was very detailed in explaining to me exactly what they were doing. This place is a family environment and they all work together to provide the best service. If you are in the Mobile area and need automotive service, this is the place for you. I will definitely be back in large part to Ann, William, and Tommie! Thank you AAMCO for outstanding service!
Auto repair like auto repair ought to be done. Bare bones, straightforward solutions without all of the pomp and fluff too commonly seen these days. I would especially recommend them if you have an older model vehicle that just needs some honest-to-goodness fixing. They are willing to talk with you and work with you to get any problem solved. Nothing tacked on, no surprises. Ann and William, you rock!
Great service and their desk clerks made sure I was comfortable and answered any questions I had. Also their foreman took time out of his day to show me potential issues with my car to look for down the road. First time there, and they made a lasting impression on me. They are now my go-to service station for my car service business and will gladly recommend them to everyone who asks. Prices were great as well, these guys take care of you. 👍
The quality of service that AAMCO provides is outstanding! They explain what is wrong with your car and what needs to be done to the point to where a child can understand it. It's amazing! Everytime I go there I receive the best service there is. Thanks AAMCO for all you've done for me and my baby(car)!!!! Also, thanks to William and Ann for all you do for your customers!